Learn Vietnam Airlines Check-In Methods to Kick-start Your Journey
The initial flight procedure that establishes the framework for air travel is the check-in. Whether an individual is traveling within the country or abroad, they must first complete the pre-flight process. Therefore, familiarizing oneself with the various check-in choices can lead to considerable savings in time and effort. Vietnam Airlines, the flag carrier of Vietnam, offers various check-in options to passengers, from the online method to the airport system, including self-service kiosks and check-in counters. Each approach is tailored to meet the diverse requirements of travelers, providing both flexibility and convenience.
This article contains comprehensive information related to the Vietnam Airlines Check-in options and numerous conditions travelers must know about the procedure. So, without further ado, begin reading and learn the best choice for your forthcoming trip.
Discover the Numerous Ways to Check in with Vietnam Airlines
The check in for Vietnam Airlines can be done in three ways, i.e., online check-in, airport kiosks, and traditional counters. No matter what method travelers choose, they will witness a hassle-free experience. In the following sections, we have shared complete details about three choices. So, make sure to give a thorough read.
1- Online Check-in
Nowadays, almost everyone has a smartphone or a laptop with an efficient WiFi connection. Therefore, online check-in is the best option, allowing passengers to go through the preflight procedure without worries. To do so, you must have a valid flight ticket and confirmed seats for the upcoming journey. One can proceed with the web process via the airline’s official website or mobile app.
After completing the check-in via the internet, travelers can get their boarding passes in PDF format or via Passbook on their mobile phones. Make sure to save it appropriately, as the departure pass is required to be presented at the airport.
| Note- The online check-in begins 24 hours before the scheduled departure time and closes 1 hour before flight take-off. |
You can skip going to the check-in counters if you are a domestic passenger with no checked baggage. Individuals can go straight to the security area, where they must display their identification documents along with the boarding pass saved on their mobile phones. However, if you have checked luggage, you must head to the counters and show your departure passes to check in your baggage.
Passengers heading to international destinations with the airline from Vietnam or a foreign nation must be at the check-in counter before their journey. This is because the officials will be verifying your travel documents. Also, have digital boarding passes, as they will be printed out at the airport counters.
Key Information to Know About Vietnam Airlines Web Check In
Let us now explore the essential aspects of online check-in with Vietnam Airlines. It is important to thoroughly comprehend the terms and conditions to make an informed decision regarding using the web procedure for your upcoming trip.
- Vietnam Airlines permits online check-in only in a few international and domestic airports. Therefore, before you embark on your journey, gather significant information from the airline’s official website.
- If your departure airport does not accept online check-in, you can use the self-service kiosk machines or airport counters.
- If you want to modify flight tickets after completing the check-in, feel free to do so by visiting the airline’s homepage. You can also call the customer service number.
- Each check-in can accommodate up to 9 passengers. If the number is more than 9, individuals must go through the process several times under the same booking reference.
- Passengers needing exceptional support or traveling with a child under two years old cannot complete online check-in.
2- Airport Check-in
Multiple travelers do not feel comfortable with online check-in, as they need in-person assistance. The airport counters are the best option for them, as the airline’s officials will assist them throughout the procedure. If you belong to this travel group, here are certain things you must know about Vietnam Airlines check in at the traditional airport desk.
Vietnam Airlines Check-in Counter
Once you enter the airport, find the check-in counters of Vietnam Airlines. Here, you must present primary travel documents and flight tickets. The airline’s staff at the desk will verify each document, following which you will be given the boarding pass. Ensure to learn the flight boarding timing and boarding gate from the officials. Furthermore, your baggage will be checked in at the airport counters.
Security Screening
In international flights, once you have completed the entry and exit protocols, you must go through the security screening procedure. The professionals will verify all the carry-on luggage you have with you, including items such as belts, watches, backpacks, and more. Please review the airline’s baggage regulations before traveling to avoid carrying illegal items.
Boarding the Flight
Once the check-in is completed, passengers will advance to their assigned boarding gates. After their boarding passes and travel documents have been validated, they will embark on the aircraft and take the seats specified in their boarding passes.
| Note – The check-in period for domestic flights commences 2 hours before the departure and concludes 40 minutes prior. Meanwhile, the preflight procedure for international flights begins 3 hours and ends 50 minutes before take-off. |
Key Information to Know About Vietnam Airlines Airport Check-in
The officials of Vietnam Airlines assist passengers in completing the airport check-in procedure without difficulty. However, there are specific tips you must know for a more effortless check-in. So, review the following points.
- Check-in counters often witness lengthy lines. So, to ensure you witness a hassle-free procedure, arriving at the airport several hours before the expedition is recommended.
- In the event of a scheduled change, the operating hours of the check-in counter will be adjusted accordingly.
- If the check-in counter closes, the airline will not accept luggage. Furthermore, passengers will be denied boarding.
3- Kiosk Check-in
If you are someone who is not comfortable with completing the check-in procedure online or at the airport, then you must utilize self-service kiosks. These digital machines can be easily found at your departure terminals. We have outlined essential procedures to adhere to at the kiosks, ensuring a seamless experience.
1- Firstly, choose the language you prefer for kiosk check-in.
2- Input the e-ticket number and booking reference. One can also enter their frequent flyer number if they have been given the membership card number while making the reservation.
3- Choose the passengers for the check-in.
4- Select the seats for the flight.
5- Select the number of checked luggage pieces. Those carrying extra baggage will be required to purchase additional luggage.
6- Travelers can print the luggage tag and boarding pass.
| Note- Domestic flight kiosk check-in is offered from 6 hours to 45 minutes ahead of departure. In contrast, international flights allow check-in from 6 hours to 60 minutes before takeoff. |
Group of Travelers not eligible for Kiosk Check-in
Although several passengers can complete the check-in using a self-service kiosk, a few are exempt from this requirement. So, let us have a look at the significant information.
- Travelers who are prohibited from boarding or require verification of their card authentication details.
- Travelers accompanied by children younger than two years old.
- Passengers who need special assistance, excluding requests for exceptional meal service.
- Groups exceeding four individuals for domestic travel.
Need Further Assistance with Check-in? Contact Vietnam Airlines
We have shared comprehensive details from the Vietnam Airlines online check in to airport methods. However, if there is anything additional you want to learn about the pre-flight procedure, do not hesitate to get in touch with the airline’s professionals. Feel free to contact the officials via call or social media platforms. Moreover, one can visit the airline’s official website and gain insights.
| Name of the Airline | Vietnam Airlines |
| IATA Code | VN |
| Head Office Address | 200 Nguyễn Sơn, Bồ Đề ward, Long Biên district, Hanoi, Vietnam |
| Contact Details | +84 24 38320320 |
| Official Website | http://www.vietnamairlines.com/ |
| Fleet Size | 96 |
| Facebook Handle | https://www.vietnamairlines.com/facebook |
| Instagram Page | https://www.instagram.com/vietnamairlines/ |
| YouTube Channel | https://www.vietnamairlines.com/youtube |
Wrapping Up
Hopefully, you now understand the Vietnam Airlines check-in methods and other helpful information entirely. So, make sure to choose the best option for the pre-flight procedure. Experiencing a hassle-free process at the beginning of your journey is essential, as it is directly responsible for setting your mood for the entire expedition. In case you have queries, contact the airline’s officials beforehand.
Frequently Asked Questions
The check-in period for domestic flights commences 2 hours and concludes 40 minutes before the scheduled departure. For International flights, the check-in starts 3 hours and ends 50 minutes before departure.
Travelers can choose their seats from the moment of booking until six hours before the flight’s departure.
For domestic flights, passengers without checked baggage can present their mobile boarding pass at security. However, for international flights, passengers must check in at the counter to receive a printed boarding pass.
Online check-in is generally favored over airport check-in, particularly for travelers with only hand luggage. It is more time-efficient and enables seat selection.
Passengers can complete the online check-in via the Vietnam Airlines official website or mobile app. Select your seats and get your boarding pass.
To verify or review a flight ticket acquired from Vietnam Airlines, this can be done online, via the airline’s mobile application, or at the airport ticket counter.
Individuals traveling can either check their baggage at the airport counters or use self-service kiosks where they are present.
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